Privacy Policy

This privacy policy explains what data we collect when you order from L'Aurore or visit our website, why we do so, and what rights you have.

1. What data do we collect

Name
Address details
Email address
Phone number (if provided)
Payment details (processed via our payment provider, not stored directly by us)
Order history
Data about your activity on our website
IP address

2. What we use this data for

We use your data to process your order and keep you informed, to comply with our legal and administrative obligations, to communicate with you, and to secure and improve our webshop. If you've given consent, we also use your data to inform you about products, offers and promotions, and to make our marketing more personal. We only share data with third parties if you've given consent, or if we're legally required to.

3. Retention period

We do not keep your data longer than necessary for the purposes above, unless we are legally required to retain it for longer (for example, for our tax records).

4. Sharing with third parties

We only share data with parties we need to run our webshop, such as our payment provider and delivery service, and with our accounting. We never sell your data to third parties.

5. Security

We take appropriate technical and organisational measures to protect your data against loss or unlawful use.

6. Your rights

You have the right to view, correct, or — where legally permitted — delete your data, and you can object to its processing. To make use of this, please contact our customer service.